Mayfair Casino South Africa

Gaming at Our Mthatha Venue

We welcome guests to the only casino with a gaming license in Mthatha, found at 35 Errol Spring Avenue, right in the heart of the Eastern Cape. Step onto our main floor and you’ll see more than 200 slot machines and six tables for live games. Our Roulette, Blackjack, and Raise ‘Em Poker tables operate every day, all within the same area that includes the BT Ngebs City Shopping Centre and our four-star Mayfair Hotel. You can play, shop, and settle into your room without leaving the site.

Slot machines take South African Rand, with options for wagers from R10 to R200. To start, just put your cash into the slot, chose your bet, and spin. When your session ends, cash out with your printed voucher. These can be redeemed at the cashier cage before you head out. Our jackpot slot machines pool together prize funds, always updated on the display monitors. Only the maximum wager activates eligibility for jackpots.

On the live gaming side, every table is staffed by trained dealers. There’s always a sign on each table showing minimum and maximum bets. You can exchange money for chips at the table or pick up chips first at the cashier cage. Roulette tables let several players take part at once, mixing inside and outside bets as you wish. Blackjack welcomes up to seven players, each playing individually against the dealer. You’ll find Raise ‘Em Poker here too, set up so that you play against the house - not other people at the table.

How Our Rewards Club Works

To join the Mayfair Casino Rewards Club, come by the front desk near our main entrance. Bring your valid South African ID or passport. We’ll ask for your basic contact details; after that, you get a physical card with your own account number printed on it. Just insert that card at a slot machine or present it to a dealer and set your PIN at the terminal to activate.

When you play, always swipe your card: slots tally up points by the amount wagered, while live games earn you points from dealer card swipes at the session’s start and finish. Check your balance at any time at the kiosks on the gaming floor.

We’ve set up four membership tiers:

1. Silver status comes automatically once you enroll
2. Gold starts once you cross a points threshold in three months
3. Platinum happens after half a year of steady play
4. Diamond is invitation-only, for our most active guests

Each tier brings you new perks. Silver gets you into point accumulation and some birthday offers. Gold gives you priority treatment and drinks served while you play. Platinum means access to special events and a dedicated parking spot. If you reach Diamond, you’ll have a personal account manager, with more tailored offers.

You can use earned points for dining credits, upgrades at the hotel, or items from the showroom. The redemption catalog updates every few months and often includes special seasonal deals.

Venue Services and Facilities

The Diamond Bar is our main lounge for drinks, and all casino guests are welcome. If you’re in the rewards club, drinks can be complimentary depending on your tier. Everyone else can buy at regular prices. There’s plenty of seating and a full view over the gaming floor, and big screens always show the live sport.

Direct access leads from the casino to the Mayfair Hotel, where deals often include both rooms and gaming credits. Our conference space, placed next to the gaming floor, is used by businesses for presentations and events - full catering is handled by our on-site restaurants. On busy days, valet parking is available, and our lot fits hundreds of cars.

We process all money in South African Rand only. The cashier cage handles chip buys, redeeming slot vouchers, topping up member cards, and payouts. Winnings up to R5,000 are paid there right away. For larger sums, you’ll be asked for ID and tax details before the payout goes through.

Playing Responsibly and Our Security Measures

If you want to take a break from gambling, you can ask us for self-exclusion - just write to us and provide your photo ID. Our staff are always on the lookout for signs of gambling problems. If they notice repeated loss-chasing, extra-long playing streaks, or visible distress, they’ll approach and offer information on support resources.

We operate a strict policy: no one under the legal gambling age is allowed on the floor. IDs are checked at all entrances. Anyone underage is turned away or removed if found, and every case is officially reported.

Our security covers the casino nonstop. Surveillance cameras record from the ceilings, and our security team watches live from a control room. Major payout wins are always checked with video footage to make sure game rules were followed and combinations are valid.

Our Role in the Region

Bringing Mthatha its licensed casino has provided a new entertainment site for Eastern Cape’s third-largest city. The project, created by Billion Group, stands as a major local investment. We’ve helped create hundreds of jobs spanning gaming, guest care, security, and building management. We focus recruitment on local candidates, so benefits stay within the province.

By combining casino play, a modern hotel, and a shopping centre, we offer something rare in a city this size. Visitors can enjoy gaming, shop, dine, and even stay overnight - all in one location. The conference centre draws in corporate clients too, filling the space throughout the week, not just weekends.

Our license comes from the provincial gambling authority, and we stick to the transformation and responsibility standards they set. We aim to support responsible play and boost the region’s social and economic growth.